reducing levels of violence...

 
in your own life in your family in your school
in your workplace in your community by getting involved
March / April 2001
Virginia Vobejda, Editor

Letter From The Director
Success Stories
Reducing the Co$t of Conflict in the Workplace
Volunteer News - 4th Annual Volunteer Appreciation Party
Volunteer Training Calendar
Kids Corner
Fly Frontier - The Conflict Center Gets Cash
Book Review - Nobody Left to Hate: Teaching Compassion after Columbine
Class Schedule - March to May 2001

Letter From The Director

Dear Friends,

Santee ... a city that has joined an infamous list of cities... Springfield, Conyers, Mount Morris Township, Littleton, West Paducah, Jonesboro and Pearl. Every one of these towns represent all of our worst nightmares; violence in our schools. Every one of these cities reminds us of the true cost of conflict.

Violence is preventable in schools. Violence is a complicated problem ... AND there are solutions, maybe not simple solutions, but definitely solutions.

At The Conflict Center we are working with children from infancy through college. We are teaching conflict and anger management skills to hundreds of children and their teachers. We are working with at-risk teens teaching them skills to cope nonviolently in a violent world. Teens need to feel powerful without guns and to learn to negotiate with peers and parents.

Today more than ever, parents need to hone their skills to help their children grow to become healthy adults. TCC offers effective parenting courses.

In April, we are proud to present Conflict Management for Supervisors, our Third Annual Conference on Reducing the Cost of Conflict in the Workplace. Practical ideas for managers and supervisors will be presented. We are excited about this program and would like to invite you to attend.

We must continue to believe and act on our beliefs that we can prevent violence. At TCC we will continue to prevent and reduce violence by teaching practical skills.

Add a new tool to your problem-solving toolbox. Join us for a class, a series or a conference. We can cut the cost of conflict. Together we can create a list of cities of which we're mighty proud.

Sincerely,
Elizabeth Loescher

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Success Stories

The following is a quote from an evaluation written by a man participating in one of TCC’s First Offenders Classes:

“I am not very good at this kind of thing so here goes. Before I came here I would react to situations with a physical response. These days I stop and think, what am I doing, I could get in trouble, or maybe hurt someone. I think how this person is not worth me getting in trouble. I take time outs with myself, think positive and walk away, come back later when I am not angry and try to work it out. I’ve noticed that I’m more relaxed and calm when a situation does come up. Also I avoid certain people or places so I will not put myself in a situation that will cause any problems. I’m still working on the way life is every day its crazy sometimes. Thank you very much for helping.”

The following is a story from a dad who participated in a series of TCC’s Parenting Classes:

This father had traveled to Omaha, Nebraska with his wife and six kids in tow. Half way back to Denver the car broke down. Luckily they were in a town where he was able to purchase the needed part, but at this point he was incredibly frustrated and was kicking and cussing. His 14 year-old son was trying to help him out, but dad was finding fault with most of what he did.

In the midst of the chaos he remembered the discussion from class about how important it is for parents to model for children how to behave. This father said that it was like a light that just clicked inside his head, and he stopped yelling. He said that for the first time he observed himself doing things that he was not proud of and most certainly did not want his children to do.

He said he took a deep breath, took a short walk and re-entered the situation. He talked about how great he felt and how surprised and relieved his family was. He and his son installed the new fuel pump and actually laughed while doing it.

Reducing the Co$t of
Conflict in the Workplace

Studies on workplace violence provide shocking evidence of the numbers of employees injured or killed in the workplace and underscore the fact that the issue of violence at work cannot be ignored. Consider the following:

  • Homicide has become the second leading cause of occupational injury for men and first for women. (Centers for Disease Control)

  • Each week, an average of 20 workers are murdered and 18,000 are assaulted while at work. (Centers for Disease Control)

  • More then one million work days are lost as a result of workplace violence each year. (National Crime Victim Survey)

When folks are working together conflicts will naturally arise. Conflicts can arise from a variety of sources including inaccurate information, disagreements over performance, fear of job loss, harassment and personality clashes. With conflict comes both the opportunity for creative problem solving and the risk of costly litigation or violence. Although no definitive prevention strategy is appropriate for all workplaces, all workers and employees should assess the risks for violence in their workplaces and take appropriate actions to reduce those risks.

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When conflicts are dealt with effectively they can increase understanding among co-workers, reduce workplace tension, improve communication and enhance teamwork. Following are some simple criteria to follow when designing a conflict management program for the workplace.

  • Be Direct - Keep the process simple so that problems can be resolved at the lowest possible level.
  • Be Positive - Offer constructive tools that will solve the problem and build relationships.
  • Be Efficient - Deal with conflicts quickly, don’t let them fester. Offer a quick and direct process.
  • Be Confidential - Make sure to respect the privacy of all parties involved.
  • Be Fair - Provide avenues for handling problems objectively and ensure that all perspectives are heard. Use an independent mediator or neutral third party if needed.

Most people spend about a third of their time at the workplace. Creating a work environment that encourages creative problem solving and teamwork will contribute to everyone’s productivity and safety. To learn more about hands-on approaches to managing conflict productively in the workplace attend The Conflict Center’s upcoming conference, entitled “Conflict Management for Supervisors”.

Volunteer News -
The 4th Annual Volunteer Appreciation Party

“Tea Time on Tejon”

A Springtime TEA PARTY with all your friends, new and old, will be the setting for this year's event. entertainment, delicious refreshments, and acknowledgement of volunteers' service in the year 2000 will be part of our program.

Watch for Your Invitation in the Mail!

Volunteers Needed!

  • Conflict Management for Supervisors
    TCC Spring Conference, April 19th, 7:30 - 12 noon.
    We need help with greeting, registration, observing workshops and general assistance.
  • Library Assistant
    Assist with processing new and returned books in the TCC library. Flexible hours.
  • Peace Connection
    Assist with production of a publication for Playground Conflict Managers.

Contact Mary Zinn-Stewart if you can assist. Please call 303-433-4983 or 303-265-8622
Email: mezinnia@aol.com

Volunteer Training Calendar

Volunteers, supporters and friends, call Heather at
303-433-4983 to reserve your seat for...

  • Volunteer Orientation
  • Thursday, March 22,
    3:00-5:00 pm

    Learn about our organization, programs and volunteer opportunities. If our regularly scheduled orientations do not fit your schedule, you are invited to contact Mary Zinn-Stewart to schedule a session.
  • Conflict Management Training

  • Monday, April 16,
    6:30-8:30 pm
    Volunteers Cary Leher and Katie Owens present skill building classes as an ongoing training for TCC volunteers. If you cannot attend this training feel free to sign up for one of TCC's regularly scheduled class series. Mention that you are a colunteer and all fees will be waived.

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Kids Corner

This month the adult article was on conflict in the workplace. Your workplaces are at school and home. Both places prepare you for daily life in your years ahead.

Our homes and schools give us lots of ways to learn life and people skills and build friendships. Home and school are also places of conflict and learning how to solve conflicts by giving up a little so that everyone gets some of what they want.

Some suggestions:

  • Apologize and accept apologizes - We need to own our mistakes; if you feel you weren’t wrong you can say “I’m sorry you are feeling bad.”
  • Compromise by finding middle ground that helps both people.
  • Explain your opinion and listen to the other person.
  • Use humor, but never in a way that hurts someone’s feelings; no put-downs, but laugh at yourself or the silliness of a situation.
  • Brainstorm by thinking of lots of ways to solve a problem.
  • Get help from an adult if you get struck or if there is danger.
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Fly Frontier - The Conflict Center Gets Cash

Denver-based Frontier Airlines and The Conflict Center have teamed up to create a powerful fundraising tool. Every time anyone identified as a “Conflict Center flier” flies to a Frontier destination, 4.5% of the ticket price will be donated to our organization in cash and another 5% will be provided in future travel credit for The Conflict Center staff.

Here is how it works:

  • Call Frontier’s Reservations at 303-371-7171 or 1-800-243-6297 to book and ticket your flight to any Frontier city.
  • Identify yourself as a “Care Fare” traveler #S600208 to alert Frontier’s agent of your special status.
  • Designate The Conflict Center as the organization you wish to benefit.
  • Book your reservations as you normally would. The donation applies to all tickets - even sale fares.

Your ticket will be issued electronically, with a confirmation receipt which can be faxed to you if you wish. So next time you or anyone you know has to fly, call Frontier and take advantage of this partnership that is making an investment in our community.

Book Review

Nobody Left to Hate: Teaching Compassion after Columbine
By Elliot Aronson

Elliot Aronson, a social psychologist, cites the Columbine tragedy as an example of why the atmosphere of exclusion, bullying, and taunting that pervades our schools must be addressed. He offers strategies for teaching respect for the differences among students and promoting cooperation rather than competition. He shows how education is enhanced by an atmosphere of peace and respect.

The Conflict Center Class Schedule
March - May 2001

Anger Management for Adults
Mondays 6:30-8:30 PM
$20 per session

Contact: Heather

Conflict Management for Adults
Mondays 6:30-8:30 PM
$20 per session
Contact: Heather

Parenting Classes & Support Groups
Thursdays 6:30-8:30 PM
$15 per session
Contact: Tammy

To register for classes or for more information, call The Conflict Center at 303-433-4983

Teen Girls “Challenges”
Wednesdays 3:30-5:30 PM
*3rd Wednesday, 6:00-7:30 PM
$35 for four weeks
Contact: Jen

Teen Boys “Choices”
Thursdays 3:30-5:30 PM
*3rd Wednesday, 6:00-7:30 PM
$35 for four weeks
Contact: Jen

1st Offenders
Tuesdays 6:30-8:30 PM
$25 per session
Contact: Vickie

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Previous Issues

2005:

Winter 04-05

2004:

Spring 04

New Format (PDF)
Summer 04
Winter04

2003:

January / February
March / April
May / June
July / August
September / October

November / December

2002:

January / February
March / April
May / June
July / August
September / October

2001:

January / February
March / April
May / June
July / August
September / October
November / December

 

 

 

 

 

 


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