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like sticks and stones words hurt. Sticks and stones may break my bones
but words can never hurt me!

So goes the children's rhyme.
But despite its declaration to the contrary, we all know:

Words Can Hurt!

 

Words that promote conflict:

stingers

gossip

lies and half-truths

empty promises

suggestive comments 

negativity

Words that promote harmony:

sincere praise

honesty

constructive advice

keeping promises

positive comments

encouragement

 

To order the brochure "Words Can Hurt: Your guide to more positive communication at work" use our order form or call us!

 

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